stolen / missing packages
We recommend that you always choose a safe mailing address where packages cannot be stolen from. front desk, office, ups store, po box, etc. toddland cannot be responsible for replacing packages that have been marked "delivered" by USPS or UPS that cannot be located.
The best step is to first leave a note for your USPS/UPS Carrier letting them know that you are missing a package, usually they show up in a week or two if they were delivered to a neighbor, etc.
If a package was stolen, the best thing to do would be to file a police report and check any doorbell/hallway/neighbor's cameras.