for questions about orders, please include: your order number, the name and ZIP code of the billing address.
9am to 5pm PST, Monday through Friday at: 949-467-1750
by writing to us at:
toddland customer relations
2929 newport blvd
newport, ca 92663
exchanges.....uh...sure, why not! if you get something that doesn't fit ya (meaning actually does not fit, not doesn't fit your style, you're rad, you can pull it off, trust us) shoot us an email email@example.com and let us know that you will be sending it back. we'll switch it out for a different size for you, or if we are out of the style, for something else from our bag of awesomeness. or you can always just gain or lose weight to fit into that size. that is what we do.
all returns must have a return authorization number issued from us, and must be returned within 30 days of purchase date and be unused and unworn.
limited edition items
be on the lookout; we will make a few super special pieces that only a handful of our closest and raddest friends (that's you) are worthy of. most of these items have a special label sewn inside or attached that are numbered by hand. we would make more, but numbering things makes our hands tired (and don't get us started on counting - the devil's pastime). these items will and do sell out very quickly, so we recommend you buy 'em before we run out. once they're gone, they're gone! we know if you love a butterfly, set it free.
- the toddland department of superiority through rare commodities
fit / size specs
everything we make is slimmer fitting. our model is 5'10", 165 lbs., likes sunsets, poetry, and not wearing shoes. what we are saying is that he is wearing size medium tops, and size 32 bottoms in the photos. all of our sizes are slim, so if you are a medium, ours will be more fitted on you. if you like stuff a little looser, we recommend going up a size. or going to the gym. its your call, fatty.
- the toddland department of snuggly fits
domestic shipping / international shipping (no p.o. boxes please)
through rain, sleet, or snow, we will take your order. shipping it though during those conditions kind of scares us, and we're not big fans of getting wet. here some fun facts about our domestic/international shipping:
- shipping costs is based on the item weight.
- we ship everything ups ground (residential shipping is more expensive than shipping to a business).
- you can ship fedex international if you would like, but it is a bit more expensive.
- most items ship 1 to 2 days after the order is received.
- we will always do our best to ship items out as soon as possible.
and mail works both ways. we expect cookies. oatmeal raisin.
please allow 5-7 days for international shipping as this requires a little more work as we have to fill out the proper forms.
all orders made in the U.S. 75$ or more are eligible for free UPS ground shipping.
- the toddland department of denying the pony express mattered